Accessibility and facilities

We want our services to be accessible to everyone. If you need help accessing our buildings, appointments or information, please contact your practice.

Information for disabled patients

If you have any support needs, please tell our staff. We can record your needs so we can support you when you contact us or visit the practice.

Wheelchair access

Facilities may vary between our practice sites. If you use a wheelchair or have mobility needs, please contact your practice before attending so we can advise you about access and facilities.

Find your practice

Blind or partially sighted patients

If you are blind or partially sighted, please tell us if you need information in a different format or need support when attending the practice.

Useful organisations:

Guide dogs and assistance dogs

Guide dogs and assistance dogs are welcome at our practices.

Guide Dogs (opens in a new tab)

Communication needs

Please tell us if you have a communication need. This may include needing information in a different format, help to communicate with staff, or support because of a disability, impairment or sensory loss.

Accessible Information Standard

The Accessible Information Standard tells health and care organisations how they should support people with communication needs relating to a disability, impairment or sensory loss.

We can record your communication needs and share them with relevant NHS services where appropriate, so you do not have to repeat them every time.

Examples of support we can offer:

large print
easy read
audio
Braille
British Sign Language support
communication support at appointments

Find out more about the Accessible Information Standard (opens in a new tab)

Patients who may need support

This may include people who have communication or information needs because of:

disability
impairment
sensory loss
learning disability
visual impairment
hearing loss
difficulty reading or understanding written information

Useful disability websites

Website accessibility

For information about the accessibility of this website, including how to request information in another format or report a website accessibility issue, read our accessibility statement.

Read our accessibility statement

Site-specific access information

Accessibility and facilities may vary between practices. Use Find your practice to view site-specific information, or contact your practice before attending.

Find your practice

Translation and language support

If you need help reading this website in another language, you can use your browser’s built-in translation features.

Translate this website

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