Appointments
Request help from your Willows Health practice for a new or ongoing health problem. Most requests can be made online without phoning the practice.
How to request an appointment
- Use our online consultation service through SystmConnect to send a non-urgent medical, admin or prescription request.
- Call your practice if you cannot use online services. Find phone numbers on the practice list.
- For urgent help when the practice is closed, use NHS 111. Call 999 in a life-threatening emergency.
What happens next
A clinician will review your request and decide the best next step. This may be a phone call, a face-to-face appointment, a video consultation or self-care advice.