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Health A to Z
Find information about conditions, symptoms and treatments, including what to do and when to get help.
View Health A to Z on NHS.UKWhat do you need help with today?
Most GP tasks can be done online in a few minutes.
I want to…
Choose a task. Most can be done online without phoning the practice.
Order a repeat prescription
Use the NHS App to order your regular medication.
Order on the NHS AppRegister with us
Join one of our practices.
Find a practiceRequest a sick note or letter
Ask for a fit note, letter or other admin help.
Make a requestGet your test results
Use the NHS App to view your recent test results.
View on the NHS AppContact your practice
Find phone numbers, addresses and opening times.
Find your practicePlease do not email the practice with clinical questions or symptoms. Email is not a secure or monitored way to ask for medical help. Use our chat bot or call us.
Choose the right service
Getting the right help quickly means we can treat more patients. Use this guide if you are not sure where to go.
- Life-threatening
Emergency
Call 999 if someone is seriously ill or injured and their life is at risk.
Call 999 - Urgent
Urgent help
Use NHS 111 online or call 111 if you need urgent medical help but it is not an emergency.
Use NHS 111 - Non-urgent
Non-urgent GP help
Use our online consultation service for non-urgent medical requests.
Request GP help - Minor illness
Pharmacy
Your local pharmacy can help with minor illnesses and some medicines.
Find a pharmacy
Health information from NHS.UK
For trusted information about symptoms, conditions, treatments and medicines, use NHS.UK.
Medicines A to Z
Find information about medicines, including how and when to take them and possible side effects.
View Medicines A to Z on NHS.UKUse online services
Most patient tasks can be done online. You do not need to phone the practice for these.
Do not use online services in an emergency. Call 999 if someone is seriously ill or injured, or use NHS 111 for urgent help.
NHS App
Order prescriptions, view your GP health record and manage appointments where available.
Open the NHS AppSystmConnect
Send a non-urgent medical, admin or prescription request to your practice.
Open SystmConnectRepeat prescriptions
Order your regular medication online and collect it at your nominated pharmacy.
Order a repeat prescriptionView your GP health record
See test results, immunisations and consultation notes.
View your record on the NHS AppManage appointments
Book, change or cancel appointments where available at your practice.
Manage appointments
Use the NHS App
You can use the NHS App to order repeat prescriptions, view your GP health record and manage appointments.
Find your Willows Health practice
Search by name or browse the list below to find phone numbers, addresses and opening information.
Dishley Grange Medical Practice – Cross Street
Branch site
5 Cross Street, Loughborough, LE12 5LB
Mon–Fri, 8am–1pm
Important practice information
Information you may need about how our practices are run, your rights and how to give feedback.
Latest updates
View all updates15 October 2025
Birthday MOT for patients with long-term conditions
If you live with a long-term condition, your annual health review will now be scheduled around your birthday month — a dedicated yearly check-in on your health and medications.
Read more1 October 2025
Important update: patient communication via email
We are no longer accepting emails from patients about clinical matters. Please call us, or use the NHS App or SystmOne Connect.
Read more1 June 2025
Clinical, operational and leadership developments
Digital blood pressure management, NHS Health Checks, a new Patient Advice and Liaison Service, batch prescribing, bereavement support and new leadership across Willows Health.
Read moreAbout
Willows Health provides NHS primary care across Leicester, Leicestershire and Rutland. We care for more than 75,000 patients.