Cookie policy
Cookies are small files saved on your phone, tablet or computer when you visit a website. We use cookies to make willowshealthcare.org work and collect information about how you use our service.
Essential cookies
Essential cookies keep your information secure while you use willowshealthcare.org. We do not need to ask permission to use them.
| Name | Purpose | Expires |
|---|---|---|
| willows_cookie_consent | Saves your cookie consent setting | 1 year |
Analytics and advertising cookies (optional)
We use Google Analytics 4 (gtag.js), Google Ads and Microsoft Clarity to understand how people use our website, improve it and measure NHS information campaigns. Microsoft Clarity records anonymised session replays and heatmaps of how people interact with pages. These cookies and similar technologies are only set if you accept analytics and advertising cookies. You can change your choice at any time on the Cookie settings page.
| Name | Purpose | Expires |
|---|---|---|
| _ga | Used by Google Analytics to distinguish unique users | 2 years |
| _ga_RLBF6S0365 | Used by Google Analytics 4 to persist session state | 2 years |
| _gcl_au | Used by Google Ads / conversion linker to attribute campaign visits | 3 months |
| _clck, _clsk | Used by Microsoft Clarity to identify a user session for anonymised heatmaps and session replays | Up to 1 year |
| CLID, ANONCHK, MR, MUID, SM | Set on clarity.ms by Microsoft to support Clarity analytics | Up to 1 year |
Google Analytics and Google Ads data are processed by Google, and Clarity data is processed by Microsoft. Read the Google Privacy Policy , opt out of Google Analytics across all websites, and the Microsoft Privacy Statement.
How to change your cookie settings
You can change your cookie choice at any time by using the Cookie settings link in the footer.
Third-party services
This website may link to third-party NHS or healthcare services, such as NHS 111, the NHS App, online consultation tools or prescription services. These services may use their own cookies and privacy notices.
Contact us about cookies
If you have a question about cookies on this website, please send us feedback.