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Privacy notices

Willows Health uses personal information to provide care, manage services, meet legal obligations and work safely with NHS and partner organisations. The privacy notices below explain how information may be used in different situations.

For the main summary of how we use your information, see our Privacy notice.

  • Children’s Privacy Policy

    Explains privacy and personal information in a child-friendly format.

  • Direct Care Privacy Notice

    Explains how information is used for routine care, referrals and direct patient care.

  • Care Quality Commission Privacy Notice

    Explains how information may be shared with the Care Quality Commission as the healthcare regulator.

  • NHS England Privacy Notice

    Explains how information may be shared with NHS England.

  • UKHSA Privacy Notice

    Explains how information may be used for public health purposes.

  • Risk Stratification / Planning Privacy Notice

    Explains how information may be used for commissioning, planning, risk stratification and patient identification.

  • Safeguarding Privacy Notice

    Explains how information may be used to protect children and vulnerable adults.

  • Telephone Call Recording Privacy Notice

    Explains why calls may be recorded and how recordings are used.

  • GP Connect Privacy Notice

    Explains how GP Connect allows authorised care professionals to access GP record information.

  • Heidi Health Privacy Notice

    Explains how information is used when the practice uses Heidi Health.

  • Healthtech-1 Patient Registrations Privacy Notice

    Explains how information is used when Healthtech-1 supports automated patient registration.

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