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Pharmacy First
Community pharmacies can help with many minor illnesses. They may be a faster way to get advice and treatment without needing a GP appointment.
When a pharmacy can help
A pharmacy may be able to help with common minor illnesses and medicine questions.
- coughs, colds and sore throats
- minor skin problems
- minor eye or ear problems
- hay fever and allergies
- minor stomach problems
- questions about medicines
- emergency contraception, where available
Services may vary between pharmacies.
Pharmacy First
Pharmacy First allows community pharmacies to support patients with some common conditions. The pharmacist will assess you and explain the best next step.
If the pharmacist thinks you need to be seen by a GP or another service, they will advise you what to do.
When to contact your GP practice
Contact your GP practice if your symptoms are not improving, keep coming back, or you have been advised by a pharmacist to contact the practice.
When to use NHS 111
Use NHS 111 if you need urgent medical help but it is not an emergency, or you are not sure what to do.
When to call 999
Repeat prescriptions
Community pharmacies can dispense your repeat medication after it has been issued by the practice.
Please allow 3 working days for the practice to process your repeat prescription. Your pharmacy may need extra time to dispense your medication.