Skip to main content

Out of hours: call 111 or use NHS 111 Online. If it is a life-threatening emergency, call 999.

Willows Urgent Care Service

We provide urgent care cover for eligible practices during Protected Learning Time.

About the service

We have operated the Willows Urgent Care Service for seven years and have supported thousands of patients. The service supports participating practices while their teams attend training, complete administrative work and take part in development sessions.

When the service runs

The service operates on Thursdays between 1pm and 6:30pm for eligible participating practices.

Availability: Thursdays, 1pm to 6:30pm

For GP practices

If your practice is interested in signing up for this service, please contact us.

This contact is for practice enquiries only. Please do not send patient or clinical information by email.

stephanie.wightman@nhs.net

For patients

This service is only available to patients registered with practices that have signed up. It is limited to urgent queries between 1pm and 6:30pm on Thursdays.

How patients access the service

Patients cannot sign up directly. Your own GP practice will tell you how to access the service if it is available to you.

Back to Clinics and services